CONTEXT currently ships to the 50 states and Puerto Rico. We ship internationally to select countries. If your country is not listed, please contact us at CSERVICE@CONTEXTSKIN.COM to see if your country is eligible for international shipping.
FREE Ground Shipping on orders over $40 : (2-10 business days)
Flat Rate Shipping: $8 (2-10 business days)
2 Day Delivery: $30 (2 business days)
Next Day: $50 (Saturday delivery not available)
RETURNS & Exchanges
If you were unsatisfied with your CONTEXT purchase, returns are accepted within 14 days following the delivery of your order. Contact customer care to initiate your return or exchange at CCSERVICE@CONTEXTSKIN.COM. Please include your order number and reason for return.
Refunds are made to original form of payment, minus a return processing fee of $5.00. Please note original shipping charges are not refunded.
Credit card refunds take 5-10 business days to appear on your statement. If you are shipping the product to our fulfillment center, please allow 10 business days for the refund to show up on your credit card statement.
1-2 Weeks: $75
3-7 Business Days: $100
We ship to the following countries:
- Czech Republic
- Hong Kong
- New Zealand
- United Kingdom
- United States
We apologize but at this time CONTEXT cannot ship orders to a P.O. boxes. We cannot ship to multiple addresses.
Processing takes 1 to 2 business days (and orders placed after 1pm ET are processed the next business day). You’ll receive an email with a tracking number as soon as your package ships.
You might experience a few extra days in shipping to Hawaii, Alaska and Puerto Rico. Shipping to these states takes about 10-14 business days.
The carrier may take 1-2 business days to register your shipment status. If your tracking number isn’t updated or working after 1-2 business days, please reach out to us at CSERVICE@CONTEXTSKIN.COM.